Phone consultants rule Alexander Forbes.

<p>The Durban Pension fund decided in their wisdom to allow Forbes to administer our fund in Jhb. Now that is stupid as most of us are still in Durban, but since A/F took over, problem after problem. They still rely on SA Postal services to get vital information to us and us to them. Now anybody with half a braincell will know that the Post office is basically non excistant. So my pention has been suspended for a second time. The problem is their arrogant and sour call centre. There is no way of contacting a manager without going via the call centre, so to complain about them is not going to happen. They have to lodge a complaint for you about themselves and a manager will contact you. Yeah SURE, so nobody ever calls you and no complaints gets entered about their staff. They must think they have the best staff ever, NO COMPLAINTS. Your customers suffer for your ignorance.</p>