SM
Sai-sika Mashiyane
1 reviews | Active since May 2018
12 Nov 2019, 18:08
Pension Withdrawal Down The Rabbit Hole.
They are not transparent and don't even take people seriously. Sending any form of communication is like going down a rabbit hole.
I send an enquiry about my pension withdrawal which I was told will be paid to me 4 - 6 weeks after the last contribution. There has been no money paid out and no answer to my emails. One email takes 3 weeks to answer.
What kind of a money making scheme are you running?
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Alexander Forbes Financial Services's replyOfficial
13 Nov 2019, 11:39Dear Sai-sika M
Thank you for taking the time to advise us of the delays in your claim.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Kusha Naidoo
RTI-662
Alexander Forbes Financial Services's reply13 Nov 2019, 11:39
Official
Dear Sai-sika M
Thank you for taking the time to advise us of the delays in your claim.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Kusha Naidoo
RTI-662