OS
Oliver S
1 reviews | Active since Jul 2018
11 Feb 2025, 12:19
Pension withdrawal complaint
Good morning,
I hereby formally request the immediate cancellation of the tax directive associated with my pension fund, as I intend to withdraw the remaining balance without delay. This request is both possible and necessary, and I require urgent action to ensure its swift completion.
Upon cancellation, I require full details and confirmation of the directive's reversal so that I may submit the necessary documentation to my current pension provider for the prompt release of funds.
Please treat this matter with the highest priority and provide confirmation as soon as possible. Should you require any further information or documentation from my side to expedite the process, kindly advise me immediately.
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Replies (1)Alexander Forbes Financial Services's replyOfficial
11 Feb 2025, 12:41Dear Oliver ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
Alexander Forbes Financial Services's reply11 Feb 2025, 12:41
Official
Dear Oliver ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
