VM
Vanisha M

1 reviews | Active since Feb 2011

27 Mar 2017, 12:12

Pension Payout Nightmare

<p>The company pension/provident fund liquidated in 2015. I resigned in Feb 2016. It is now March 2017 and finally after all the legal procedures and court processes I finally get to decide what I want to do with the payout. However, Sars gave me a call and even though I have NOT!!! received my pension, they require an IRP5. I've asked Alexander forbes by calling in and sent an e-mail 2 weeks ago and still waiting for an IRP5 to return to Sars. Looks like this company is willing to take your funds and slow to payout and respond to requests. Will never ever deal with Alexander Forbes again!!! Its been one hell of a nightmare. Kindly contact me urgently. </p>

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply27 Mar 2017, 12:23
Official

Dear vanisha,

Thank you for taking the time to advise us of the difficulty that you experienced.

I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.

Please note that I will investigate into your query and provide feedback with the contact details provided.

Kind Regards,

Kusha Naidoo