NG
Nastassja G
1 reviews | Active since Oct 2016
08 Dec 2019, 12:21
Pension payout
As per previous post on hellopeter , my husband received an email stating that an agent was working on his case and he should get feedback withing 4 days . The problem has still not been solved , they ignore all his emails . It's been well over months and still no pension payout . I certainly an disgusted by this company and will definitely have my l lawyer work on this case and seeing by how many people have had similar experiences on this page .perhaps the company should be shut down .
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Replies (1)Alexander Forbes Financial Services's replyOfficial
09 Dec 2019, 10:24Dear Nastassja ,
Thank you for taking the time to advise us of the poor service that you experienced.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Alexander Forbes Financial Services's reply09 Dec 2019, 10:24
Official
Dear Nastassja ,
Thank you for taking the time to advise us of the poor service that you experienced.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
