NG
Nastassja G

1 reviews | Active since Oct 2016

08 Dec 2019, 12:21

Pension payout

As per previous post on hellopeter , my husband received an email stating that an agent was working on his case and he should get feedback withing 4 days . The problem has still not been solved , they ignore all his emails . It's been well over months and still no pension payout . I certainly an disgusted by this company and will definitely have my l lawyer work on this case and seeing by how many people have had similar experiences on this page .perhaps the company should be shut down .

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply09 Dec 2019, 10:24
Official
Dear Nastassja , 

Thank you for taking the time to advise us of the poor service that you experienced.

I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.

I will investigate your query and provide feedback with the contact details provided. 
  
Kind Regards,