MF
Moira F
1 reviews | Active since Feb 2020
20 Feb 2020, 10:18
Pension payout
Have been waitong for my pensionfunds since December 2019. Documents been sent through twice. No update or resolution from the company. Worst service.
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Replies (2)0
Replies (2)
Alexander Forbes Financial Services's replyOfficial
24 Feb 2020, 14:12Dear Moira,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Alexander Forbes Financial Services's reply24 Feb 2020, 14:12
Official
Dear Moira,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards,
MF
Moira F's updateReviewer Update
24 Feb 2020, 14:16Thank you will appreciate it
MF
Moira F's update24 Feb 2020, 14:16
Reviewer Update
Thank you will appreciate it