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nsuku S
1 reviews | Active since Jun 2015
27 Aug 2020, 09:03
Pension fund withdrawal - think twice before considering AF
I’ve submitted my pension withdrawal documentation over two months ago. They sent me a notification saying that it will be done in 4 weeks. I’m still waiting. No update, nothing. They don’t even pick up phone calls to their call centre. This is horrible!
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Alexander Forbes Financial Services's replyOfficial
27 Aug 2020, 20:35Dear nsuku
Thank you for taking the time to advise us of the delays in your claim.
I hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
I will investigate your query and provide feedback with the contact details provided.
Kind Regards
Client Services
ZAD-801
Alexander Forbes Financial Services's reply27 Aug 2020, 20:35
Official
Dear nsuku
Thank you for taking the time to advise us of the delays in your claim.
I hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
I will investigate your query and provide feedback with the contact details provided.
Kind Regards
Client Services
ZAD-801