1 reviews | Active since Dec 2016

26 Dec 2023, 13:34

Pension Fund withdrawal

Worst service ever, I submitted my Pension Fund withdrawal request over 2 months ago and I have received no feedback from Lebo Ramaro, appalling service

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply27 Dec 2023, 10:02
Official
Dear Elle

At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. 

We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. 

We will investigate your query and provide feedback with the contact details provided. 

Kind Regards 
Customer Insights and Escalations