RT
Refiloe T
1 reviews | Active since Mar 2020
21 Aug 2022, 16:35
Pension fund waiting from 2018
*(CAS-***-***9N5).I have been emailing and calling with no response. My brother needs his money and he was promised he will recieve it in Aug 2022
Helpful (0)
Replies (2)0
Replies (2)
Alexander Forbes Financial Services's replyOfficial
22 Aug 2022, 11:19Dear Refiloe
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
AAAA-6340
AAAA-6340
Alexander Forbes Financial Services's reply22 Aug 2022, 11:19
Official
Dear Refiloe
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
AAAA-6340
AAAA-6340
RT
Refiloe T's updateReviewer Update
25 Aug 2022, 11:50Still no feedback
RT
Refiloe T's update25 Aug 2022, 11:50
Reviewer Update
Still no feedback