Pension Fund Transer
<p>My Pension Fund withdrawal documents were submitted by my previous employer on the 2nd of February yet till today i have not received any notification from Forbes. I've sent emails to Lezle van Wyk 2 weeks ago and to Karen Cloete this week and both have not rep****. I phoned the call center on March 13 and spoke to Faranani Raphunga who told me that my documents went processed as the was nothing on the system. I sent her my documents and she forwarded them to the fund admin . Can someone please help shed some light on this. How long does it take for claims to be processed, as it's been 6 weeks and I havent received a ref number or acknowledgment to say that you guys are working on this or something.</p> <p> </p>
Thank you for bringing this matter to our attention.
We apologise for the service you've experienced.
I will be in contact with you via the details provided for further info in order to investigate this matter.
Kind Regards
Bengy Marais
Thank you for bringing this matter to our attention.
We apologise for the service you've experienced.
I will be in contact with you via the details provided for further info in order to investigate this matter.
Kind Regards
Bengy Marais
My broker received an email on 04 April 2017 saying that the funds will be transferred within 3 days. It's been two weeks and the transfer hasn't been done. As usual no communication whatsoever from Forbes.
My broker received an email on 04 April 2017 saying that the funds will be transferred within 3 days. It's been two weeks and the transfer hasn't been done. As usual no communication whatsoever from Forbes.
Just received an email from my broker the funds have been transferred
Just received an email from my broker the funds have been transferred
