ER
Ernest R

1 reviews | Active since May 2014

20 Apr 2018, 21:21

Pension Fund Sham.

I have been paying into AF Retirement Fund with the same company for 31 years and have a substantial fund and a death benefit of nearly R10M. All of a sudden after 31 years of monthly payments and statements after statement showing my benefit amount I received an email which states that I am only entitled to R3M unless I have a full medical. Why all of a sudden a change of conditions. Why a medical now after 31 years. So after 31 years I need a medical and they require my parents medical history. What is their intention??? Seems nefarious to me. So if my father had a heart attack and I have an ECG that is not 100% what do you think they will do. Reduce my benefit from R10M to R3M. Seems very shady that you can change the requirements after 31 years . This has not be done to the younger members so one must assumed that it is age related and what a fine and moral thing to do... reduce your risk at the last moment. Thank I haven't got a funeral policy with them as who knows they could change the terms before the burial. I joke of course but it's relative.

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Replies (2)
ER
Ernest R's update20 Apr 2018, 21:44
Reviewer Update
Task I'D 257403
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply23 Apr 2018, 06:41
Official

Dear Ernierod,

Thank you for bringing this matter to our attention.

We apologise for the service you've experienced.

We are investigating this matter and will be in contact with you via the details provided.

Kind Regards

Client Services