1 reviews | Active since Jul 2016

12 Jul 2016, 08:53

Pension Fund Pay out

<p>Good day</p> <p> </p> <p>It is with sadness that i write this e-mail,I left my previous employer on 31st may 2016 and im still awaiting my payout, Unfortunately my father passed away and i need the money to pay for his burial . My previous employer informed me that they have sent the claims forms to AF however i have not heard anything from them.</p> <p> Is Alexander Forbes that cruel???</p>

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Replies (2)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply12 Jul 2016, 09:14
Official

Dear Jane Sekgothe

Thank you for taking the time to advise us of the delays in your claim.

I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.

Please note that I will investigate into your query and provide feedback with the contact details provided.

Kind Regards,

Luan Du Preez

's update14 Jul 2016, 09:13
Reviewer Update

Thank you Luan for the prompt reply and follow up on my claim. I am very happy thanks to you.