mM
mandisa M
1 reviews | Active since Feb 2017
12 Dec 2024, 14:13
Pension Fund not paid out since June 2024
I have had a claim with them since June2024 , and my money hasnt been paid out ever since , i try calling them and the keep on dropping phone or say issue has been resolved ! What is alarming they sent me a paid up letter but no money has been paid to me .
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Replies (2)
Alexander Forbes Financial Services's replyOfficial
12 Dec 2024, 14:19Dear mandisa
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Alexander Forbes Financial Services's reply12 Dec 2024, 14:19
Official
Dear mandisa
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
mM
mandisa M's updateReviewer Update
12 Dec 2024, 14:26Hope to hear from you soon
mM
mandisa M's update12 Dec 2024, 14:26
Reviewer Update
Hope to hear from you soon