Pension fund issues

I resigned at my previous employer in South-Africa about 4 months ago. Currently I'm working abroad.I have been trying to make contact with Alexforbes via email for 4 months now in regards of my pension fund so that i can reinvest my investment, and every time they come back to me and dissappear again.My investment is just standing still at this stage. They don't assist me so i can follow through with my request. This morning i logged into my account and was not able to do so,i went into the link to change my password and changed it,and still not able to access my account.So at this stage i don't even know if my investment still exists with them. Very unhappy with them,poor services