TG
Thirumalay G

1 reviews | Active since Aug 2023

26 Mar 2024, 07:11

Pension fund

Good morning it's gone almost 2 months now I am still waiting for my pension fund money Woolworths told me that papers were submitted to Alexander forbes they are just making me go in circles I am frustrated got accounts to pay I need my money.

0
Replies (6)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply26 Mar 2024, 08:01
Official
Dear Thirumalay ,
 
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.  
 
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
 
We will investigate your query and provide feedback with the contact details provided.   
  
Kind Regards
Customer Insights and Escalations 
TG
Thirumalay G's update26 Mar 2024, 08:32
Reviewer Update
Thirumalay govender
***
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply26 Mar 2024, 09:06
Official
Dear  Thirumalay 

Please be advised that one of our specialists will be in contact with you. 
 
Kind Regards 
Customer Insights and Escalations 
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply03 Apr 2024, 08:21
Official
Dear  Thirumalay 

Please be advised that one of our specialists will be in contact with you. 
 
Kind Regards 
Customer Insights and Escalations 
TG
Thirumalay G's update03 Apr 2024, 09:10
Reviewer Update
Still no call from alexanda forbes
My contact number is ***

TG
Thirumalay G's update05 Apr 2024, 16:13
Reviewer Update
Still waiting for my money from alexanda forbes supposed to get feedback nothing as yet
***