1 reviews | Active since Nov 2016
Pension fund claim
<p>After my grandmother was traced in March 2016 for her unclaimed pension, to date she has not received anything for her pension of which she was entitled to in 1999.It’s been excuses every time she call them to follow up on the progress of her claim. Due to the high number of pension fund claims *****, she has lost hope and considering legal action against alexander Forbes.Its disgusting to known such a big company takes advantage of the poor and vulnerable.</p>
Good Day Petunia Msimanga
I do apologise for what your Grandma has gone through during this process. I have made contact with our Senior Fund Administrator regarding this matter.
I will be calling you today as I require additional information so as to further investigate and resolve the matter.
Kind Regards
Jack Matlou l Complaints And Customer Experience Manager l Operations & Administration l FINANCIAL SERVICES
Good Day Petunia Msimanga
I do apologise for what your Grandma has gone through during this process. I have made contact with our Senior Fund Administrator regarding this matter.
I will be calling you today as I require additional information so as to further investigate and resolve the matter.
Kind Regards
Jack Matlou l Complaints And Customer Experience Manager l Operations & Administration l FINANCIAL SERVICES