jT
janay T
1 reviews | Active since Jun 2016
05 May 2026, 10:04
Pension fund
Worse customer service ever, you get told 1 thing but they do something else. This is the second time I have such a terrible experience. Why every time a person wants to withdraw their money there are issues. They take months on end to sort out an issue. You get given the run around from this person to the next person. This company is so not professional and play games with people . We can’t run up and down for our own money like you doing us a favor. Open up a policy and they are so good to you but want to take out your money and you see how they operate. I would never recommend them to anyone.
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Replies (1)Alexander Forbes Financial Services's replyOfficial
05 May 2026, 10:10Dear Janay,
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
Alexander Forbes Financial Services's reply05 May 2026, 10:10
Official
Dear Janay,
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
