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cindy A

1 reviews | Active since May 2016

30 May 2016, 06:10

Pension Fund

<p>Good day</p> <p> </p> <p>Im waiting on feedack from 2015 for my pensionfund to be paid out.</p> <p>Service is terriable.</p> <p>I dealt with Tracy van Eeden she is responding to me but the information she is giving me is useless.</p> <p> </p> <p>I feel like Hellop is also of no use for us</p>

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Replies (3)
cA
cindy A's update30 May 2016, 06:13
Reviewer Update
Good morning Ms Adams, Please be advised that I have queried the with the data administrator this morning as to when the refund will be finalised so that we can proceed with the claim. Once I have feedback I will advise. Regards This is not use to me
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply30 May 2016, 06:14
Official

Dear Cindy Adams,

Thank you for taking the time to advise us of the delays in your claim.

I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.

Please note that I will investigate into your query and provide feedback with the contact details provided.

Kind Regards,

Kusha Naidoo

cA
cindy A's update30 May 2016, 06:18
Reviewer Update
Good day Kusha I don't have patience for any more of you promises, can you Please attend to this ASAP Tracy <***> Tel +11 *** | Fax +11 ***| *** Christian Craig HR Officer Tel: +***6 These people has been has been of no use every time a different story bad communication bad service. Hope to hear from you...