MC
Mduduzi C

1 reviews | Active since Aug 2026

28 Aug 2026, 12:18

Pension

My query is still not resolved. I called and they said I should expect a call yesterday. Its already midday and no one has called to at least provide me with feedback. It is month end I have not bought grocery. I am still waiting for my pension. It is Friday. Next thing they will say I should wait for Monday.

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply28 Aug 2026, 12:22
Official
Dear Mduduzi,

At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. 

We hereby acknowledge receipt of your complaint. 

We will investigate the matter and provide feedback using the contact details you have provided. 

Regards
Alexforbes Customer Experience