Pension claim
I lodged a claim early January 2019 and sent all the documents they asked for but till this day I am waiting for feedback from them. Every time I call they tell me that they are still waiting on the administrators to respond.
Poor service...
Helpful (0)
Replies (1)0
Replies (1)
Alexander Forbes Financial Services's replyOfficial
07 May 2019, 08:16Dear Kagiso
Thank you for taking the time to advise us of the delays in your claim.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
KN
Thank you for taking the time to advise us of the delays in your claim.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
KN
Alexander Forbes Financial Services's reply07 May 2019, 08:16
Official
Dear Kagiso
Thank you for taking the time to advise us of the delays in your claim.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
KN
Thank you for taking the time to advise us of the delays in your claim.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
KN