PENS FUND
<p>I would like to let everyone know of the bad service at Alexander Forbes. For 2 months now I'm trying to load a beneficiary and their beneficary nomination function is under technical review and they will not help you on the phone. This is just unacceptable!!</p>
Dear charmaine-hawkey-kotze,
Thank you for taking the time to advise us of the difficulty you experienced regarding the updating of your beneficiaries.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
Please note that I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Kusha Naidoo
Dear charmaine-hawkey-kotze,
Thank you for taking the time to advise us of the difficulty you experienced regarding the updating of your beneficiaries.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
Please note that I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Kusha Naidoo