Payout taking too long
<p>I have been expecting my provident fund payout last week and I have been told that my account is incorrect and I have then resent my id copy and banking details again, of which I was told I must wait another 7days. I have a problem with this 7 days waiting period and I want to know why I must wait for another 7 days because this was not explained properly, I like straightforward things .....</p>
Dear lwanda-mhlauli,
Thank you for taking the time to advise us of the delays in your claim.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
Please note that I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Kusha Naidoo
Dear lwanda-mhlauli,
Thank you for taking the time to advise us of the delays in your claim.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
Please note that I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Kusha Naidoo
