NB
Njabulo B
1 reviews | Active since Mar 2021
20 Mar 2021, 11:01
Payout my claim please
They don’t answer calls or even reply to emails you send to them they don’t payout claims I was the told the claims would take about 12 weeks when I submitted it in November we now in March ...
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Alexander Forbes Financial Services's replyOfficial
23 Mar 2021, 14:53Dear Njabulo At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind RegardsClient services
Alexander Forbes Financial Services's reply23 Mar 2021, 14:53
Official
Dear Njabulo At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind RegardsClient services