pM
portia M
1 reviews | Active since Jan 2023
18 Jan 2023, 11:22
payout
may father retired last year august 2022 and the company that he use to work for submitted all his documents in October 2022 even now he hasn't received anything even now when i called them yesterday i spoke to Mpho motlohi said to there is nothing their system and they may have forgotten to update that he is due for payment I must send an email to complain
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Alexander Forbes Financial Services's replyOfficial
18 Jan 2023, 12:06Dear Miss Mokoka At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind RegardsCustomer Insights and Escalations
Alexander Forbes Financial Services's reply18 Jan 2023, 12:06
Official
Dear Miss Mokoka At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind RegardsCustomer Insights and Escalations