HB
Hayley B
1 reviews | Active since Aug 2022
31 Aug 2022, 20:35
Payment of Provident fund
I am currently medically bordered and receive 75%of my salary, but Sanlam, Sanlam adviced me j can withdraw my Provident fund as long as it's not retirement, Alexander Forbes is forcing me to stay in the fund and I'm not even employed, They don't call me back they lie and give one story all the time.
Helpful (0)
Replies (1)0
Replies (1)
Alexander Forbes Financial Services's replyOfficial
02 Sept 2022, 13:51Dear Hayley
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply02 Sept 2022, 13:51
Official
Dear Hayley
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations