LG
Lusanda G

1 reviews | Active since May 2019

18 Oct 2019, 10:34

Payment delay

If I had a choice this is the last company I would use to keep my money.They drag the process of payment for their benefit.They do not care about their clients.They lie and say payment takes from 4 to 6 and thats not true. You only get to know about required outstanding doucuments only when you call and do the follow up with them.And they will tell you it will take up to 6 working days to process that 1 document. I've resigned 22 August from my previous company to day I have not received any payment.When I call I am told different stories and documents outstanding.This is just not fair at all.They are inconsiderate.

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply21 Oct 2019, 06:44
Official
Dear Lusanda G
Thank you for taking the time to advise us of the delays in your claim.I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.I am investigating your query and will provide feedback with the contact details provided.        
Kind Regards,
Kusha Naidoo


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