1 reviews | Active since Nov 2016
Pay out
<p>I called AF today as they had to pay me out yesterday. I was told my payment was due but had not been loaded onto the system. I was then told my the call centre agent that an an administrator would call me before 5 close of business. When I tried calling back at 17h39 they had knocked off .I want someone to call and explain. Payment take between 7 and 14 working days which has past. SARS completed their side on 09th March. </p> <p> </p>
Good day -
Thank you for bringing this to our attention. My sincere apology for the inconvenience caused.
I will further investigate and ensure I call you tomorrow morning by 09:00am with feedback.
Regards -
Alexander Forbes Complaints And Customer Experience Team.
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Good day -
Thank you for bringing this to our attention. My sincere apology for the inconvenience caused.
I will further investigate and ensure I call you tomorrow morning by 09:00am with feedback.
Regards -
Alexander Forbes Complaints And Customer Experience Team.
***
