CR
Collen R
1 reviews | Active since Oct 2024
21 Aug 2025, 07:50
Pay back the money
Very disappointed in your service, I've been trying to claim my provident fund for over three months and even today I haven't got any money and the worse part is that you are ignoring my emails, even my exemployer tried to communicate. Tried to talk to Confidence Khumalo and Sharon.
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Alexander Forbes Financial Services's replyOfficial
21 Aug 2025, 12:20Dear Collen
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply21 Aug 2025, 12:20
Official
Dear Collen
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations