Pathetic service/or lack thereof!

The WORST company to deal with trying to claim your funds!

There is a serious lack of communication, urgency, and consistency throughout this process. My claim has been redirected between multiple employees, with no clear ownership or accountability. This has caused unnecessary delays and frustration.

Most concerning is that I have now gone a week without any response, simply just requesting the correct claim form. It is unacceptable that such a basic administrative matter has taken this long to resolve.