1 reviews | Active since Apr 2017
pathetic Service from Kabelo
It's rather pathetic dealing with AF, I have been calling for an update ,spoke to Kgomotso who is apparently a Supervisor to complain and can see the Tax Directives.I am Speaking to Kabelo on the call ,who refuses to provide me the her surname ,very Rude and tells me straight up that she will not escalate the query to her manager because she does not understand why I am calling in and why am I faustrated.Speaks over me ,tells me that she will not give anyone else the call,been on the line for 30mins.This agent clearly does not render any customer service and is not shy about it.She says straight up that she does not feel any understand why am I faustrated because there is nothing to be faustrated about.I want a manager who is responsible for both Kgomotso and Brain to give me call urgently.
Not even advising on this query about the agent ,that means the service is what the train and coach on.I told her to close the query because she is not willing to assist or even make me aware that she will listen to the conversation with Karabo.Wow I am in disbelief and Shocked by Amogelang Does not care at all.
Not even advising on this query about the agent ,that means the service is what the train and coach on.I told her to close the query because she is not willing to assist or even make me aware that she will listen to the conversation with Karabo.Wow I am in disbelief and Shocked by Amogelang Does not care at all.