MO
Martin O
1 reviews | Active since Sept 2025
07 Nov 2025, 15:15
Pathetic Service From AF!!
Based on the amount of 1 ratings you would seriously think AF would make an effort to fix their future business, but I guess much like many other companies in SA the leadership have forgotten what customer service is. Alex Forbes should do SA a favour and just sell to Alan Gray or fire the current leadership. 86% of your customer reviews on this platform rated you a 1, if we could we would give you zero. You have delayed me been able to submit my tax return for months due to your incompetence, I left my ex company in December 2024. I will make sure I never work with AF again.
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Alexander Forbes Financial Services's replyOfficial
07 Nov 2025, 16:17Dear Martin,
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint. We will investigate your complaint and provide feedback on the contact details provided. Regards Alexforbes Customer Experience
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint. We will investigate your complaint and provide feedback on the contact details provided. Regards Alexforbes Customer Experience
Alexander Forbes Financial Services's reply07 Nov 2025, 16:17
Official
Dear Martin,
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint. We will investigate your complaint and provide feedback on the contact details provided. Regards Alexforbes Customer Experience
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint. We will investigate your complaint and provide feedback on the contact details provided. Regards Alexforbes Customer Experience