Pathetic Service (and I use the term service very loosely there)

The 1 star is not foe them but for Mpho who actually called me back.

I have been spending lots of time on the phone trying to get through and they say that the matter is progressing but nothing.

If you can stay away from them then rather do that to save yourself the frustration and feeling like they doing you a favour when actually it is your money that they are holding hostage.

I received an email dated the 12th of August advising that I would get MY money in 10 to 14 working days. I followed up a whole month later and was told that I would be credited by yesterday or today at the latest.

Still nothing. And the email that I did get the response to was sent some time in July 2022.

Maybe it is just that they are too big to care and if more people migrate it will hopefully jack them up to review how they treat customers.