tS
tarnel S
1 reviews | Active since Jan 2016
05 Aug 2024, 12:50
Pathetic service!!!
Alexander Forbes is the worse company I've ever heard of. Requested a value letter and 7 days later I still haven't received anything!!!! Like *** is that? You must fight for your own money. Bridgette Samuel's ***. Called more than 5 times and everytime my airtime gets finished they don't even call you back!
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Alexander Forbes Financial Services's replyOfficial
05 Aug 2024, 13:15Dear Tarnel ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply05 Aug 2024, 13:15
Official
Dear Tarnel ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations