MM
Mthokozisi M
1 reviews | Active since Sept 2019
30 Aug 2023, 11:53
Pathetic service
I resigned from my previous employer 2 months ago after calculations that my provident fund will sustain me as I am looking for work. I still have not received my money I've escalated numerous times and now I am receiving letters of demands from my debtors and I am borrowing money to feed. What is point of leaving a job in order to better your academics for a better life if this happens. My health is deteriorating and if I am blacklisted I will not be employed this is ridiculous
Helpful (0)
Replies (1)0
Replies (1)
Alexander Forbes Financial Services's replyOfficial
30 Aug 2023, 12:07Dear Mr Mazibuko
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply30 Aug 2023, 12:07
Official
Dear Mr Mazibuko
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations