FR
Felicity R
1 reviews | Active since Apr 2022
05 Apr 2022, 22:00
PATHETIC SERVICE
I have sent numerous mails requesting if an ROT has been submitted to Sars for my pension and provident fund to be transferred from another company after I changed jobs in Dec 2020. No feedback received. This matter has been coming on for months now. Pathetic, or rather no service.
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Alexander Forbes Financial Services's replyOfficial
06 Apr 2022, 15:56Dear Felicity
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Client services
AAAA-3947
AAAA-3947
Alexander Forbes Financial Services's reply06 Apr 2022, 15:56
Official
Dear Felicity
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Client services
AAAA-3947
AAAA-3947