CJ
Claud J
1 reviews | Active since Jun 2024
11 Jul 2024, 00:42
Pathetic service
This is my second time complaining about this company. Ive resigned from work and notice after they paid out there is still an amount which is due to me. Calling every week to the call centre to heat for feedback is very frustrating as there is no feedback from the administrator. Im sick and tired of calling your call centre every week.
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Alexander Forbes Financial Services's replyOfficial
11 Jul 2024, 07:46Dear Claud,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply11 Jul 2024, 07:46
Official
Dear Claud,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations