AH
AGRAY H

1 reviews | Active since Aug 2012

05 Jul 2019, 11:46

pathetic service.

Being trying to get hold of your consultants in head office for the past 2 days and trying to get hold of the consultants dealing with my provident fund claim for the past 2 weeks. received 1 email from Melissa Wolfaard insuring my claim will be process, but nothing has come, trying to email and call anyone in durban branch and all of their voice notes says unavailable. so how do you do business there????

0
Replies (2)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply05 Jul 2019, 11:57
Official
Thank you for bringing this matter to our attention.
We apologise for the service you've experienced.
We are investigating this matter and will be in contact with you via the details provided.
Kind Regards
Bengy Marais
AH
AGRAY H's update05 Jul 2019, 12:05
Reviewer Update
thank you Bengy. I received a call immediately. funds should come through next week hopefully as per conversation. its unfortunate intervention was needed via this platform in order to get things moving.