SP
Shanice P
1 reviews | Active since Jun 2019
24 Jun 2019, 14:31
Pathetic service
Pathetic service. You would think you would have piece of mind when you invest your pension with them. But when you claim is a nightmare. No feedback for a month!!! Pathetic and useless
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Replies (2)
Alexander Forbes Financial Services's replyOfficial
24 Jun 2019, 15:32Good day Shanice,
Further to the previous communication provided to you, we have sent a follow-up and will be in contact with you via the details provided.
Kind Regards,
Bengy Marais.
Further to the previous communication provided to you, we have sent a follow-up and will be in contact with you via the details provided.
Kind Regards,
Bengy Marais.
Alexander Forbes Financial Services's reply24 Jun 2019, 15:32
Official
Good day Shanice,
Further to the previous communication provided to you, we have sent a follow-up and will be in contact with you via the details provided.
Kind Regards,
Bengy Marais.
Further to the previous communication provided to you, we have sent a follow-up and will be in contact with you via the details provided.
Kind Regards,
Bengy Marais.
SP
Shanice P's updateReviewer Update
24 Jun 2019, 15:55Previous communication being?. You say a claim takes 4 to 6 weeks. This is my 7th week. Please could you give me a a valid response as to why this exceeded your turn around time
SP
Shanice P's update24 Jun 2019, 15:55
Reviewer Update
Previous communication being?. You say a claim takes 4 to 6 weeks. This is my 7th week. Please could you give me a a valid response as to why this exceeded your turn around time