PATHETIC SERVICE !!!!

IF THERE WAS A ZERO, I'D BE SELECTING ZERO..THIS COMPANY HAS GONE FROM BAD TO WORSE AND NOBODY CARES!!! FOR YEARS THEIR SERVICE REVIEWS HAVE BEEN PATHETIC.... THE ATROCIOUS SERVICE THEY GIVE TO THEIR CLIENTS IS SUCH A SHAME !! MANAGEMENT DOESNT CARE ABOUT THE KEY THING THAT IS MEANT TO BE THE FACE OF THE COMPANY.. A MERE REQUEST FOR A BENEFIT STATEMENT AND STILL NO RESPONSE FROM THEM AFTER SENDING A REQUEST ALMOST 4 WEEKS AGO WITH 4 FOLLOW UP REQUESTS !! AF YOU USED TO BE THE DARLING OF THE INDUSTRY AND YOU'RE PATHETIC SHAME ! OR BECAUSE YOU HAVE INSTITUTIONS AS YOUR CLIENTS YOU ARE NOT BOTHERED ABOUT MEMBERS !! YERRR MARN