VS
Veli S
1 reviews | Active since Sept 2024
17 Sept 2024, 07:31
PATHETIC SERVICE
Pathetic service.app**** for withdrawal on the 7th of September 2024. On app says claim registered 6 days ago.no communication to say if they need supporting documents or not or if they are never going to process the claim.The money that I am claiming is mine and it's not a loan
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Alexander Forbes Financial Services's replyOfficial
17 Sept 2024, 14:20Dear Veli ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply17 Sept 2024, 14:20
Official
Dear Veli ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations