HP
Hezron P
1 reviews | Active since Mar 2019
06 Jul 2022, 19:01
Pathetic service
I had an IRP5 loaded on my SARS profile from Alexander Forbes. I have no knowledge of any funds paid to me. I tried to submit my tax return and according to SARS this document is invalid. I've spoken to Alexander Forbes on numerous occasions but nobody seems to care.
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Alexander Forbes Financial Services's replyOfficial
07 Jul 2022, 08:29Dear Hezron
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply07 Jul 2022, 08:29
Official
Dear Hezron
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations