MP
Manie P
1 reviews | Active since Mar 2021
24 Nov 2025, 16:52
Pathetic online system. I cannot view my pension information.
I cannot view my pension account. Despite the answers provided from their useless help desk.
Most pathetic online system.
Helpful (0)
Replies (1)0
Replies (1)
Alexander Forbes Financial Services's replyOfficial
25 Nov 2025, 08:25Dear Manie,
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate your complaint and provide feedback on the contact details provided.
Regards
Alexforbes Customer Experience
Alexander Forbes Financial Services's reply25 Nov 2025, 08:25
Official
Dear Manie,
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate your complaint and provide feedback on the contact details provided.
Regards
Alexforbes Customer Experience