ZS
Zodwa S
1 reviews | Active since Oct 2015
10 Oct 2024, 19:42
Pathetic inhumane disgusting service
Submitted my 2pot claim on the 7th of September till today it's stuck on registration, after 20 days of assesment the claim went back to day 1, I guess another 20 days is loading, honestly I give up, I am disgusted!
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Alexander Forbes Financial Services's replyOfficial
11 Oct 2024, 13:59Dear Zodwa ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply11 Oct 2024, 13:59
Official
Dear Zodwa ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations