WS
Wanda S
1 reviews | Active since Nov 2017
03 Sept 2020, 10:01
Pathetic
I was retrenched on the 18th of May and had pension fund at Alexander Forbes. My colleagues received their money already and I am still waiting. I was informed that they did pay me buy could't give a date when and then said that I will be paid early this week, still nothing. No feedback. Today is the 03rd of September and still waiting.
Helpful (0)
Replies (1)0
Replies (1)
Alexander Forbes Financial Services's replyOfficial
06 Sept 2020, 14:06Dear Wanda
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service . Thank you for taking time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Mpho Mohlabi ( XJA-730)
Mpho Mohlabi ( XJA-730)
Alexander Forbes Financial Services's reply06 Sept 2020, 14:06
Official
Dear Wanda
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service . Thank you for taking time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Mpho Mohlabi ( XJA-730)
Mpho Mohlabi ( XJA-730)