kK
kgodisoedwin K
1 reviews | Active since Apr 2017
02 Jul 2022, 21:12
Pain in the ass
The only thing that they keep telling you 4_6 weeks, I told you guys that I send all my docs on the 27th of May, I need an answer to tell me how far is my withdrawal, I don't want generalized answers. I need you to call me and tell me that, your claim is finalized and you should expect your funds between this dates, because the 4 weeks has past long time ago. Stop lying that you tried calling me,
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Alexander Forbes Financial Services's replyOfficial
04 Jul 2022, 08:25Dear Ngwato
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
AAAA-5350
AAAA-5350
Alexander Forbes Financial Services's reply04 Jul 2022, 08:25
Official
Dear Ngwato
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
AAAA-5350
AAAA-5350