iM
itumeleng M
1 reviews | Active since Feb 2023
10 Feb 2023, 07:53
Outstanding Mrs Hayes
I would like to take this opportunity to compliment one of your staff members Mrs Germaine Hayes. The service I received from her was world class I called and complained about my payout taking too long I was stressed and frustrated but this Super Star calmed me down and sorted me out in less the time promised I have received my funds and I would like to thank her for her outstanding service. She kept me updated at all times !!! This is what I call excellent customer service which is rare to find in this country. Mrs Hayes you are a Star
Helpful (0)
Replies (1)0
Replies (1)Alexander Forbes Financial Services's replyOfficial
10 Feb 2023, 08:17Dear Itumeleng
Thank you for taking the time to send us a Compliment, we appreciate you taking the time to share this positive feedback with us. We are delighted to hear that you are happy with the service received.
I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each and every day.
Kind Regards,
Customer Insights and Escalations
Thank you for taking the time to send us a Compliment, we appreciate you taking the time to share this positive feedback with us. We are delighted to hear that you are happy with the service received.
I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each and every day.
Kind Regards,
Customer Insights and Escalations
Alexander Forbes Financial Services's reply10 Feb 2023, 08:17
Official
Dear Itumeleng
Thank you for taking the time to send us a Compliment, we appreciate you taking the time to share this positive feedback with us. We are delighted to hear that you are happy with the service received.
I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each and every day.
Kind Regards,
Customer Insights and Escalations
Thank you for taking the time to send us a Compliment, we appreciate you taking the time to share this positive feedback with us. We are delighted to hear that you are happy with the service received.
I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each and every day.
Kind Regards,
Customer Insights and Escalations
