NK
Nokuxola K
1 reviews | Active since Mar 2020
17 May 2021, 10:33
Outcome of the pension fund
I wanted to make a follow up on my Sons Fathers who passed away 2 years Ago. The deceased I.D. No. *** They told me they can't give me the update because I wasn't married to the deceased which I find it very unfair because I'm the mother of his dependant and its been a long time since we ddnt receive or get any update about the outcome of the deceased pension fund. Thank you
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Alexander Forbes Financial Services's replyOfficial
17 May 2021, 16:02Dear Nokuxola K
Thank you for taking the time to advise us of the service that you experienced.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
VFF-556
Alexander Forbes Financial Services's reply17 May 2021, 16:02
Official
Dear Nokuxola K
Thank you for taking the time to advise us of the service that you experienced.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
VFF-556