One Month Without Access – No Help from AlexForbes

I have been unable to access my AlexForbes online profile for over a month, ever since their so-called system upgrade. Despite multiple emails, including an escalation to ***, I have received no real assistance or solution.

The login system continues to fail, and I cannot access or manage my personal or retirement funds. This is unacceptable, especially from a company handling people’s financial futures.

All I’m asking for is access to my account — nothing more.

AlexForbes, please resolve this issue immediately. I have seen countless reports on this platform and other social media platforms of people having the same issues.