FL
Fayyaaz L

1 reviews | Active since Nov 2011

22 Nov 2023, 10:12

Not replying to emails

I have been trying for weeks to sort out an admin issue and have been emailing *** and *** with no reply.

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply22 Nov 2023, 10:21
Official
Dear Fayyaaz

At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. 

We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. 

We will investigate your query and provide feedback with the contact details provided. 

Kind Regards 
Customer Insights and Escalations