LJ
Lucas J
1 reviews | Active since Jul 2025
08 Jul 2025, 14:24
Not paid my pension withdrawal
"Warning: Alex Forbes Pension Fund Managers
I've been experiencing extreme delays and frustration with my pension withdrawal. Despite submitting all necessary documents, I've been met with silence and inaction. Their lack of customer service and communication is appalling.
Be cautious when dealing with these people. They don't seem to prioritize their clients' needs or concerns.
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
08 Jul 2025, 16:18Dear Lucas,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply08 Jul 2025, 16:18
Official
Dear Lucas,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations